SmoothPens.com based in Auckland, NewZealand since 2012-Free Shipping on Orders over $70-

GST Registered Company 111-541-043
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Home > Terms & Conditions

Terms & Conditions

Shop information
82A Francis Street, Hauraki, Auckland, New Zealand
Phone:
Contact person Kazu Mitani
How to Order 1. Select the item you wish to purchase.
Click [Add to Cart] to put the item into your shopping cart.
2. Go to Checkout.
Click [Checkout] to view the items in your shopping cart.
3. Checkout
Enter your information and shipping address, and select a payment option following the instructions.
4. Receive an order receipt email.
You will receive a confirmation email. Please be sure to check the details of your order.
5. Receive the items you ordered.
Shipping timeframe Delivers on Monday-Friday. Does not deliver on public holidays.
Payment PayPal
Exchanges/returns/cancellations Returns are not accepted due to a change of mind, so please choose carefully.
You must request a return within 7 working days of receiving the product.
The product must be in resalable condition with the original packaging intact and undamaged
The product must be unused.
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